Focus on customer service
In an interview with Radio New Zealand on 24 October 2012, the new chair of Auckland Transport, Lester Levy, said he wants the organisation to become more open and more focused on the public it serves.
Dr Levy says making its monthly board meetings more public is on his agenda, and that key areas will be improving productivity at Auckland Transport, improving customer experience and attracting funding for key projects. Listen to the interview with Dr Levy.
About Auckland Transport
Auckland Transport is a Controlled Organisation (CCO) of Auckland Council. The organisation combines the transport expertise and functions of eight local and regional councils and the Auckland Regional Transport Authority (ARTA).
The establishment of Auckland Transport marks the first time in Auckland’s history, that all transport functions and operations for the city, have come under one organisation.
Auckland Transport is responsible for all of the region’s transport services (excluding state highways) - from roads and footpaths, to cycling, parking and public transport.
Among its main tasks are:
To design, build and maintain Auckland’s roads, ferry wharves, cycleways and walkways.
Co-ordinate road safety and community transport initiatives such as school travel
Plan and fund bus, train and ferry services across Auckland.
Headed by an Interim Chief Executive, the four areas of business are:
Office of the CE
The organisation structure
Auckland Transport's organisation chart (PDF 33KB)