If you are ticketed you have 28 days to pay the fine. If you don't, you will receive a reminder. If no payment is received after a further 28 days, the fine will be lodged with the Department of Courts, who may take action and also impose a fee on top of the fine.
On this page you will find information on reminder notices, paying your fine and what to do if you want to request a review or a waiver.
Payments for tickets issued within the last 24 hours
Infringement details are normally transferred to our online and phone payment services within 24 hours of issue. If your ticket has been issued within the last 24 hours, you may need to wait before you can pay via the online and phone services.
Thank you for your understanding.
Auckland Transport's Customer Services Team.
Online |
Take 5 minutes to pay your parking, bus lane or transit lane fines using our secure online payments system.
Have your infringement notice and credit card ready and click on the link below.
Click here to pay bus lane, transit lane and parking fines online
Read about our online payment security. |
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Internet banking |
Log in to your own banking site and select "One off payments"
Complete the payee information as follows:
Payee name - Auckland Transport
Payee account number - 02-0192-0122888-02
Payee statement details:
Particulars - <infringement number>
Code - <registration number>
Reference - <infringement number> |
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On the phone |
Call our automated telephone payment service on (09) 337 5000 |
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By post |
Post a cheque made payable to Auckland Transport to the address below. Clearly write the ticket number and vehicle registration number on the back of the cheque.
Auckland Transport Parking Infringements
Private Bag 92265
Victoria St West
Auckland 1142 |
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In person |
Postshop/Kiwibank branches, anywhere in New Zealand
BNZ Auckland Branches
Your local Service Centre |
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Accepted payment types
This will vary depending on which way you choose to pay your fine. Please do not post cash.
Reminder notices
If you have received a formal reminder notice from Auckland Transport to pay a ticket and the expiry date of the reminder notice has passed, contact us to see if the fine has been lodged at Court. If it has, then Auckland Transport cannot accept payment. You will need to contact the District Court to make payment.
Online payment security
Your privacy, and the confidentiality of your information, is important to us and we maintain industry standards in security. Our credit card transactions are handled by an accredited PCI DSS provider. Please don't disclose your passwords or PINS to other people. We will never request password or PIN numbers via email, so any requests for this are likely to be fraudulent and we encourage you to report them to us. Read our online payment terms and conditions.
1. |
Accept the charge and pay the fine by the due date |
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2. |
Admit the charge but write to us providing an explanation of mitigating circumstances. Our Infringement Review Team will consider the facts as you have presented them.
You will need to complete a Infringement Exemption Request form |
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3. |
Plead not guilty and contest the charge in court.
You will need to complete a Request For Court Hearing form |
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About the infringement notice process and how to request a review or waiver
The infringement notice process is set out in various statutes (Transport Act 1962 and the Summary Proceedings Act 1957). These detail the way in which infringement notices may be served and the administrative process relating to that ticket. Visit www.fines.govt.nz for more information on the fines process.
A brief summary of your legal rights is outlined on the reverse of the infringement notice. Read it carefully to find out if you would benefit from appealing. Queries, appeals or reviews must be submitted in writing. The review process can take up to 28 working days. During this period, please do not pay the infringement. A letter will be sent advising whether the infringement has been withdrawn or if it must be paid.
You can also query your fine using our online service. Please see the Do It Online section at the top of this page.
Remember! If the due date for payment has passed, your fine may automatically be lodged with the District Court.